Looking for a job to get you out of bed?

Retail Associate:
As part of our Retail team, you will represent the Casper brand by providing best-in-class service to all of our guests. We view retail as an experience: one that is unique, personalized, and hospitality-driven. This space (and you!) will help carve the path for Casper’s offline footprint. Your role will be to help our guests feel right at home and discover the wonders of a good night’s sleep.
This is a part-time, hourly role based in our Bridgewater, New Jersey store. You must be available to work at minimum 3 days a week with weekend availability.
About Casper:
Casper (casper.com) is a global sleep company that launched in 2014 with an obsessively engineered, outrageously comfortable mattress sold directly to consumers. Its critically acclaimed sleep surface was developed in-house, has a sleek design, and is delivered in a small, “how did they do that?”-sized box. The company is one of the fastest-growing consumer brands of all time, and its product line has expanded to include sheets, pillows, a matching foundation, and a dog mattress. We are deeply committed to building a diverse and inclusive workforce so that we represent all those who dream big equally.
When you’re not catching zzz’s, this is what you’ll do

  • Provide exceptional service to every person that walks through our doors
  • Follow up with customers through clienteling and e-mail correspondence
  • Help Casper maintain a healthy sales pipeline by collecting guest contact information and inviting individuals to trial our products
  • Maintain the highest level of product knowledge and expertise
  • Maintain the visual integrity of the space
  • Create and process in-store sales
  • Process and receive inventory replenishments
  • Record and relay recurring customer feedback and insights to internal teams such as tech, marketing, design, and product in order to constantly improve the customer experience

Our dream candidate is…

  • Excellent communicator with a passion for people
  • Strong written and oral communication skills
  • Effective and expedient problem-solver with a meticulous attention to detail
  • Passion for Casper’s core mission and values
  • Positive attitude and feels there is no task too small
  • Self-starter; entrepreneurial disposition
  • Eager to be at the frontline of a fast-paced and growing brand
  • Must understand and appreciate experiential retail
  • Ability to lift 50 lbs. and be on your feet all day
  • Mac and Google suite proficiency is a plus